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- Heiko Holz goes QUIS16
- PhD Symposium with the Marketing Department of HEC Liège
- Research stay of Moritz Jörling at Kellogg School of Management at Northwestern University
- Der Lehrstuhl STM sucht 2 studentische Hilfskräfte
- Final Event Service Simulation Game
- TIME TO PARTY 2019
- You Are Here:New Publication: Service Robots: Drivers of Perceived Responsibility for Service Outcomes
- Video: Brave New World - Service Robots in the Frontline
- Call for Papers – AI and Robots in Service Interaction
- New Publication: Service Robots in the Frontline (Open Access)
- Solomon-Marshall-Stuart Teaching Award
- Heiko Holz (STM) at the 9th IRSSM at the University of Ljubljana, Slovenia.
- Was bedeutet Promotion?!
- Participation at the GSERM seminar
- The STM Chair visits Eurowings
- STM Group Ski-Seminar in the Winter Term 17/18
- STM Group is looking for a new student assistant (Microsoft HoloLens®)
- Heiko Holz (STM) at this year's annual "Let's talk about service" conference in Antwerp
- STM receives Most Innovative Short Paper Award in Seoul
- Research Associate at the Service and Technology Marketing Group
- Adam J. Mills, PhD, Assistant Professor of Marketing (Loyola University New Orleans) to serve as a Guest Professor at the Chair for Service and Technology Marketing
- International Guest Professor at the Chair for Service and Technology Marketing
- Prof. Jay Kandampully from Ohio State University to serve as a Guest Professor at the Chair for Service and Technology Marketing
- Innovation in the Digital Age: From Stage-Gate to an Agile Development Paradigm? ("Call for Papers")
- Summer AMA 2018
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