Prof. Jay Kandampully from Ohio State University to serve as a Guest Professor at the Chair for Service and Technology Marketing

The Chair for Service and Technology Marketing of the TIME Research Area headed by Prof. Dr. Stefanie Paluch is pleased to welcome Prof. Jay Kindampully, Professor for Consumer Science at the Department of Human Sciences, Ohio State University. After already serving as a Guest Professor at RWTH Aachen last year, Prof. Kandampully makes his was to Aachen again this year to teach a Master level course on Service Engineering Management. Besides his post as a Professor at Ohio State, Jay Kandampully also is the Editor in Chief of the Journal of Service Management (B) and serves on the editorial advisory board of 10 refereed international journals. He holds a PhD in service quality management, and an MBA, specializing in services marketing, both from the University of Exeter, England.