Can Friends Also Become Customers? : The Impact of Employee Referral Programs on Referral Likelihood

Wentzel, Daniel (Corresponding author); Tomczak, Torsten; Henkel, Sven

Thousand Oaks, Calif : Sage Periodicals Press (2014)
Fachzeitschriftenartikel

In: Journal of service research : JSR
Band: 17
Heft: 2
Seite(n)/Artikel-Nr.: 119-133