How can customers cope with cognitive demands of professional services? The role of employee coping support

Garbas, Janina Maria Theresa (Corresponding author); Blaurock, Marah; Büttgen, Marion; Ates, Zelal

New York, NY : Wiley Interscience (2023)
Contribution to a book, Journal Article

In: Psychology & marketing
Volume: 40
Issue: 5
Page(s)/Article-Nr.: 867-887