Drivers of Trust in Relational Service Exchange : Understanding the Importance of Cross-Cultural Differences

Thousand Oaks, Calif. [u.a.] / Sage Periodicals Press (2010) [Journal Article]

Journal of service research : JSR
Volume: 13
Issue: 4
Page(s): 453-468


Selected Authors

Schumann, Jan H.
von Wangenheim, Florian
Stringfellow, Anne
Yang, Zhilin
Praxmarer, Sandra

Other Authors

Jimenez, Fernando R.
Blazevic, Vera
Shannon, Randall M.
Shainesh, Gangadharan
Komor, Marcin