Research Publications


Interested in consulting one of our journal articles, book chapters or working papers? If so, please feel free to use our database to assist you in locating the publication you are looking for. The required links are located just below the following selection of our recent key publications in leading international journals.


Selected Articles in Refereed Journals

  • Van Dyck, M., Lüttgens, D., Diener, K., Piller, F., & Pollok, P. (2024): From product to platform: How incumbents' assumptions and choices shape their platform strategy. Research Policy, 53(1), 104904 Link
  • Schulz, C., Kortmann, S., Piller, F., & Pollok, P. (2023): Growing with smart products: Why customization capabilities matter for manufacturing firms. Journal of Product Innovation Management, 40(6), 794-816 Link
  • Pollok, P., Amft, A., Diener, K., Lüttgens, D., & Piller, F. (2021): Knowledge diversity and team creativity: How hobbyists beat professional designers in creating novel board games. Research Policy, 50(8), 104174 Link
  • Pollok, P., Lüttgens, D., & Piller, F. (2019): Attracting solutions in crowdsourcing contests: The role of knowledge distance, identity disclosure, and seeker status. Research Policy, 48(1), 98-114 Link
  • Pollok, P., Lüttgens, D., & Piller, F. (2019): How firms develop capabilities for crowdsourcing to increase open innovation performance: The interplay between organizational roles and knowledge processes. Journal of Product Innovation Management, 36(4), 412-441 Link
  • Hütten, A., Antons, D., Breidbach, C., Piening, E. & Salge, T. O. (2019): The impact of occupational stereotypes in human-centered service systems. Journal of service management, 30, 132-155
  • Kleer, R. & Piller, F. (2019): Local manufacturing by users and structural shifts in competition : Market dynamics of additive manufacturing. International journal of production economics, 216, 23-34
  • Pollok, P., Lüttgens, D. & Piller, F. (2018): Attracting solutions in crowdsourcing contests : The role of knowledge distance, identity disclosure, and seeker status. Research policy, 48, 98-114
  • Honig, B. & Hopp, C. (2018): Learning orientations and learning dynamics : Understanding heterogeneous approaches and comparative success in nascent entrepreneurship. Journal of business research, 94, 28-41
  • Heidig, W., Wentzel, D., Tomczak, T., Wiecek, A., & Faltl, M. (forthcoming). “Supersize me!” the effects of cognitive effort and goal frame on the persuasiveness of upsell offers. Journal of Service Management.
  • Antons, D.; Declerck, M.; Diener, K.; Koch, I.; Piller, F.T. (2017): Assessing the Not-Invented-Here Syndrome: Development and Validation of Implicit and Explicit Measurements, Journal of Organizational Behavior (in press) , DOI: 10.1002/job.2199
  • Bendig, D., Strese, S., & Brettel, M. (2017). The link between operational leanness and credit ratings. Journal of Operations Management, 52, 46-55. Link
  • Gatzweiler, A., Blazevic, V., & Piller, F. (2017). Dark side or bright light: Destructive and constructive deviant content in consumer ideation contests. Journal of Product Innovation Management. Link
  • Antons, D. and Piller, F. (2015): Opening the Black Box of "Not-Invented-Here": Attitudes, Decision Biases, and Behavioral Consequences, Academy of Management Perspectives, Link.
  • Breidbach, C. F., Antons, D., & Salge, T. O. (2016). Seamless service? On the role and impact of service orchestrators in human-centered service systems. Journal of Service Research, 19(4), 458-476. Link
  • Jaeger, N. A., Zacharias, N. A., & Brettel, M. (2016). Nonlinear and dynamic effects of responsive and proactive market orientation: A longitudinal investigation. International Journal of Research in Marketing, 33(4), 767-779. Link
  • Kortmann, S., & Piller, F. (2016). Open business models and closed-loop value chains. California Management Review, 58(3), 88-108. Link
  • Paluch, S., & Wünderlich, N. V. (2016). Contrasting risk perceptions of technology-based service innovations in inter-organizational settings. Journal of business Research, 69(7), 2424-2431. Link
  • von Walter, B., Wentzel, D., & Tomczak, T. (2016). Securing Frontline Employee Support After an Ethical Scandal: The Moderating Impact of Response Strategies. Journal of Service Research, 19(4), 417-432. Link
  • Salge, T. O., Kohli, R., & Barrett, M. (2015). Investing in Information Systems: On the Behavioral and Institutional Search Mechanisms undepinning Hospitals IS Investment Decisions. Mis Quarterly, 39(1). Link
  • Paluch, S., & Blut, M. (2013). Service separation and customer satisfaction: assessing the service separation/customer integration paradox. Journal of Service Research, 16(3), 415-427. Link