Patient Voice: When Do Complaint Intentions Turn into Actual Complaints?
Antons, David; Cichy, Patrick; Hannen, Julian; Hütten, Antje; Foege, J. Nils; Salge, Torsten-Oliver
(2016)
Fachzeitschriftenartikel
In: Health care management review
Identifikationsnummern
- RWTH PUBLICATIONS: RWTH-CONV-238245