Drivers of Trust in Relational Service Exchange : Understanding the Importance of Cross-Cultural Differences

Thousand Oaks, Calif. [u.a.] / Sage Periodicals Press (2010) [Journal Article]

Journal of service research : JSR
Volume: 13
Issue: 4
Page(s): 453-468

Authors

Selected Authors

Schumann, Jan H.
von Wangenheim, Florian
Stringfellow, Anne
Yang, Zhilin
Praxmarer, Sandra

Other Authors

Jimenez, Fernando R.
Blazevic, Vera
Shannon, Randall M.
Shainesh, Gangadharan
Komor, Marcin

Identifier

Sources