Can Friends Also Become Customers? : The Impact of Employee Referral Programs on Referral Likelihood

Wentzel, Daniel (Corresponding author); Tomczak, Torsten; Henkel, Sven

Thousand Oaks, Calif : Sage Periodicals Press (2014)
Journal Article

In: Journal of service research : JSR
Volume: 17
Issue: 2
Page(s)/Article-Nr.: 119-133