Seamless Service? On the Role and Impact of Service Orchestrators in Human-Centered Service Systems

Breidbach, C. F.; Antons, David; Salge, Torsten-Oliver (Corresponding author)

London : Sage Periodicals Press (2016)
Journal Article

In: Journal of service research
Volume: 19
Issue: 4
Page(s)/Article-Nr.: 458-476

Institutions

• Innovation, Strategy, and Organization Group (ISO) [816410]