Securing Frontline Employee Support After an Ethical Scandal: The Moderating Impact of Response Strategies

von Walter, Benjamin (Corresponding author); Wentzel, Daniel; Tomczak, T.

London : Sage Periodicals Press (2016)
Journal Article

In: Journal of service research
Volume: 19
Issue: 4
Page(s)/Article-Nr.: 417-432

Institutions

• Chair of Marketing [812310]