Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning
Antons, David; Breidbach, Christoph F. (Corresponding author)
London : Sage Periodicals Press (2017, 2018)
Journal Article
In: Journal of service research
Volume: 21
Issue: 1
Page(s)/Article-Nr.: 17-39
Institutions
- Innovation, Strategy, and Organization Group (ISO) [816410]
Identifier
- DOI: 10.1177/1094670517738373
- RWTH PUBLICATIONS: RWTH-2018-01043