Breathing Down Your Neck!: The Impact of Queues on Customers Using a Retail Service

New York, NY [u.a.] / Elsevier (2018) [Journal Article]

Journal of retailing
Volume: 94
Issue: 2
Page(s): 217-230

Authors

Authors

Dahm, Martin
Wentzel, Daniel
Herzog, Walter
Wiecek, Annika

Identifier