Breathing Down Your Neck!: The Impact of Queues on Customers Using a Retail Service

Dahm, Martin; Wentzel, Daniel (Corresponding author); Herzog, Walter; Wiecek, Annika

New York, NY [u.a.] : Elsevier (2018)
Journal Article

In: Journal of retailing
Volume: 94
Issue: 2
Page(s)/Article-Nr.: 217-230

Institutions

• Chair of Marketing [812310]