Toward Multisensory Customer Experiences : A Cross-Disciplinary Bibliometric Review and Future Research Directions
Stead, Susan (Corresponding author); Wetzels, Ruud; Wetzels, Martin; Odekerken-Schröder, Gaby; Mahr, Dominik
London : Sage Periodicals Press (2022)
Journal Article
In: Journal of service research : JSR
Volume: 25
Issue: 3
Page(s)/Article-Nr.: 440-459
Institutions
- Innovation, Strategy, and Organization Group (ISO) [816410]
Identifier
- DOI: 10.1177/10946705221079941
- RWTH PUBLICATIONS: RWTH-2022-04138