Patient empowerment: Knowledge sharing in healthcare

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Lehrstuhl für Betriebswirtschaftslehre, insbesondere Technologie- und Innovationsmanagement
Bachelor; Master


This is a qualitative master thesis on the topic of "patient empowerment" in the context of knowledge sharing between different actors in the healthcare sector. Patients and their relatives are to be integrated as empowered and responsible participants in the treatment process in order to increase patient safety and avoid mistakes. How can communication and interaction barriers be reduced to promote knowledge sharing? Basic prerequisites for knowledge sharing, such as networking, trust, and mutual understanding, should be considered from the theoretical perspective of Social Capital Theory.

There is already a first interview guide, as well as about 30 already transcribed interviews (in German), which serve as the first data basis. The task of the student is to supplement the interview guide against the background of the theory to be used, to tailor it to one's own topic, and finally to carry out and code further interviews in the healthcare sector. The analysis of the qualitative data should lead to own results (derivation of propositions and recommendations for action or research gaps) regarding the connection of identified, relevant concepts and their relation to knowledge transfer and social capital.

Keywords: Patient empowerment, knowledge transfer, social capital, healthcare