Error Management in Organizations
- Lehrstuhl für Innovation, Strategie und Organisation
The innovativeness of an organization is influenced by the conflicting priorities of error avoidance and learning from mistakes. Whereas elimination of errors can have a negative impact on innovativeness of a firm an open dealing with mistakes can improve product and process innovativeness. Focussing on different stages of product development, an appropriate error management can help to improve the innovation process and prevent structural and operational errors.